1. Parties and acceptance
This agreement is between Vernal Burnette, operating WelcomeToVI (WelcomeToVI), and the business or individual identified by its legal name in the partner application (Partner). The person signing confirms that they have authority to bind the Partner. Entering a full name, checking the agreement box and submitting the application records the Partner’s electronic signature and agreement to these terms, subject to WelcomeToVI’s written approval. An application alone does not activate a partnership. The Partner may withdraw the application before approval by replying to the partnership correspondence.
2. The 60-day pilot
The pilot runs for 60 consecutive calendar days from the launch date confirmed in writing by both parties, using St. Thomas time. Before launch, the parties will confirm the featured services, booking destination, referral tracking method and pilot start and end dates. There is no upfront fee, monthly subscription fee or minimum booking commitment for this WelcomeToVI pilot. We will review results around day 30 and day 60. The pilot ends automatically on the confirmed end date; renewal, a different rate or any new fee requires a separate written agreement accepted by both parties. This agreement does not enroll the Partner in STT GO or change any separate STT GO arrangement.
3. Services and responsibilities
WelcomeToVI may feature the agreed services in relevant listings, travel recommendations and partnership promotions, and introduce prospective guests. Placement, traffic, inquiries, bookings and revenue are not guaranteed. The Partner remains responsible for accurate service information, pricing, availability, booking confirmation, guest payments, service delivery, safety, required licenses and insurance, taxes, guest disclosures, cancellations and refunds. The Partner must disclose applicable prices and cancellation terms before a guest confirms. A WelcomeToVI request or reference is an introduction, not a confirmed reservation. WelcomeToVI does not hold inventory or collect the Partner’s guest payments under this agreement.
4. Approved guest prices and partner-paid commission
The Partner supplies and approves lawful guest prices for the featured services and any permitted extras, taxes and mandatory charges. WelcomeToVI displays those approved prices without an automatic markup, booking fee or referral surcharge. Regulated transportation prices must follow the applicable tariff and any required regulatory approval; this agreement does not authorize a different fare. The Partner pays WelcomeToVI a commission of 10% of eligible service revenue actually collected for qualifying completed bookings, excluding taxes, gratuities and refunded amounts. This commission is paid from the Partner’s revenue and must not be added to the guest’s fare. For example, on $200 of eligible completed and paid service revenue, the guest pays $200 and the Partner owes WelcomeToVI $20. Discounts and partial refunds reduce commission proportionately. No commission is due on cancellations, no-shows, retained deposits for undelivered services or fully refunded bookings. The Partner confirms applicable requirements for the referral arrangement before launch. Quote-only services require a partner-approved total quote, including applicable charges, and guest agreement before confirmation. Existing requests retain their original estimate; a revised quote requires guest agreement.
5. Referral attribution
Before launch, the parties will test and agree on a unique referral reference, tracked booking link or another documented method that connects a WelcomeToVI introduction to the Partner’s booking record. A click or inquiry alone does not earn commission. Commission applies to bookings confirmed during the active pilot that can be matched to a WelcomeToVI referral recorded during the active pilot; completion may occur later. Existing reservations, independently sourced bookings, unverified matches and later repeat bookings without a new qualifying referral are excluded. Each booking is counted once. STT GO and other channels require clear attribution; the same booking must never produce duplicate referral charges. Disputed attribution must be resolved from booking and referral records before the disputed commission is due. The parties may agree in writing to a different attribution window before it applies.
6. Monthly statements and payment
By the tenth calendar day of each month, the Partner will provide a record of the previous month’s qualifying completed services and any cancellations or refunds affecting earlier statements. Records should include the referral reference, booking reference, completion date, eligible service revenue and adjustments, using only the guest information necessary to match the booking. WelcomeToVI will reconcile these records and issue a statement. The Partner will identify any disputed items within 15 calendar days of receiving it and pay undisputed commission in USD within 15 calendar days of receiving the statement, using a payment method agreed by both parties. No automatic debit is authorized by this agreement. Both parties will cooperate to resolve errors; a reporting deadline does not remove the right to correct a genuine mistake.
7. Later refunds and final reconciliation
If eligible revenue is refunded after commission is calculated or paid, the corresponding commission will be reduced. An overpayment will be credited on the next statement or, if no further statement is expected, returned within 30 calendar days after both parties confirm the adjustment. After the pilot ends, the parties will continue reporting and settling qualifying bookings confirmed during the active pilot when those services are completed and paid, and will account for later refunds. No commission is earned on a new booking confirmed after the pilot ends unless a new written agreement covers it.
8. Approved logos, photos and listing content
The Partner retains ownership of its materials and grants WelcomeToVI a nonexclusive, royalty-free permission to display, resize, crop and optimize logos, photos and descriptions that the Partner supplies and approves for its listing and related partnership promotions during the pilot. The Partner confirms that it has the rights and permissions needed to supply those materials, including permission for identifiable people where required. WelcomeToVI will not materially misrepresent the business or its services. On written request or termination, WelcomeToVI will stop new promotional use and remove partnership promotional materials from pages it controls within 10 business days, except records retained for administration or legal requirements. Materials already distributed or shared by others may remain outside WelcomeToVI’s control.
9. Guest information and confidentiality
Each party will use shared guest details only to respond to the requested service, manage the booking and reconcile the referral, unless the guest separately authorizes another use. Neither party may sell these details or add guests to marketing lists without appropriate consent. Each party will restrict access to people who need it, use reasonable safeguards, and promptly notify the other of a suspected unauthorized disclosure affecting shared information. Confidential booking and business records will be used only to perform this agreement and retained only as needed for that purpose or applicable obligations.
10. Ending or pausing the pilot
Either party may end the pilot early with seven calendar days’ written notice. Either may pause new referrals immediately for suspected fraud, safety concerns, unlawful conduct, misuse of guest data or a material breach, while seeking to resolve the issue in good faith. Ending or pausing the pilot does not cancel a guest’s existing reservation or remove properly earned payment, refund, confidentiality or recordkeeping obligations. No new referral charges arise after the effective end date except settlement of qualifying bookings already confirmed under section 5.
11. Independent businesses and disputes
The parties operate independently. This referral arrangement creates no employment, agency, exclusive relationship or joint venture, and neither party may bind the other to a guest contract. Each remains responsible for its own acts, representations and obligations. The parties will first try in good faith to resolve concerns through their partnership contacts. U.S. Virgin Islands law governs this agreement, subject to any mandatory law that applies. Nothing here waives rights or remedies that cannot lawfully be waived.
12. Notices, changes and retained copies
Notices and approvals will be made in writing through the email addresses used in the application and WelcomeToVI partnership correspondence. The parties should acknowledge changes to their contact details. The accepted version of this agreement, the application’s legal identity and signature details, and the later written launch confirmation form the pilot agreement. Questions or proposed changes in an application do not alter these terms. A different rate or other amendment requires explicit written acceptance by both parties before taking effect. This pricing model and the 15-day payment window apply only after explicit written acceptance. A later website update does not change an already accepted version. Existing partners retain their prior pricing and payment terms until both parties accept this amendment; existing referrals retain their original recorded terms. The Partner can download these terms before signing and download its acceptance receipt after submission; WelcomeToVI also retains the accepted text and acceptance time with the application.
